Open shifts allow admins and managers to create a schedule of shifts but not actually assign workers which allows workers to claim shifts making the entire process of building a schedule much easier.
To create an open shift the manager creates a shift but they don’t assign anyone
Workers will see that there are open shifts on their schedule
In some cases there can be multiple shifts at the same time
They can view the shift details and claim the shift
The manager is notified daily telling them that someone has claimed the shift and to review.
The manager can review and select which worker they want to cover that shift and the newly assigned worker will receive a notification that they are on that shift and the schedule updates.