Everee has made some updates to how we handle workers that are separated and unpayable.
WHAT DOES THAT MEAN?
Sometimes, there are workers that will show up and work 1 or 2 shifts and then never show up for work again. For various reasons, you are unable to pay them because they are missing pertinent information to facilitate payment for shifts worked. For example, they didn’t enter in a valid bank account number or home address. If you can’t get that worker in a payable state, they are listed in our Unpayable Workers screen.
You can find that screen by clicking on View details under Unpayable workers on
the payments overview screen.
In the past, the Unpayable workers screen has just been a list of payments that couldn’t go through to workers because of missing information. You could separate a worker, but that unpaid amount would continue to be visible to the admin in that screen. We have updated it to better support our admins.
A worker can now be unpayable and separated. This allows admins to track workers that they couldn’t pay but had to separate. We updated this screen to include features that help you quickly get to the information that you need.
STATUS, FILTERING AND SORTING
We started by adding the status of the worker to the payment line. Then we added filters based on their status, active, onboarding, and separated. This will let you limit your view based on the status of the unpayable worker. We also added the ability to sort by worker name or payment date.
We added a csv download button to this screen so you can export the data into a spreadsheet format. The download will consist of whatever you have filtered on the screen at the time you click on the Download button.