The Settings view has been updated with a new section, Shift settings, so admins can toggle Open shift claiming functionality as well as Coverage request functionality in the Scheduling section of Settings.
Open shift
A shift that is created as open, unassigned to any specific worker so that any worker available and interested can claim that shift.
Coverage request
A shift that has been assigned to a worker but that they are no longer available for, so they create a coverage request which allows other workers to take that shift.
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